FAQ

What role does the testing facility play?

Our state-of-the-art testing facility plays a crucial role in the lab process for coating. It ensures that all our coatings are carefully crafted and meet the highest standards for durability and performance. This facility allows us to maintain strict quality control, ensuring each lens is thoroughly tested for consistency and reliability before it reaches our customers.

What makes CR Labs a point of difference compared to other labs?

CR Labs is Australian owned and made, meaning all services and products are on Australian soil. We are faster than most competitors and have an exceptional in-house customer service team. We leverage advanced technology for superior quality, offer flexible customisation options, and ensure efficient production with most orders completed in approximately 5 days. Our commitment to innovation and rigorous quality control makes us a preferred choice for high-quality optical solutions.

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How long does it take to make the lenses?

We at CR Labs pride ourselves in delivering exceptional quality service. Typically it can take up to 5 days in house for your lenses to be developed.

What is the difference between MyoME and MyoStock?

MyoME and MyoStock are two lenses which make up our myopia lens profile. The lenses are made up of two different technologies that both aim to slow down myopia progression. For more information on myopia management and our MyoME and MyoStock lens, feel free to visit our ‘store finder’ to contact your local independent eyecare practitioner.

What are the main benefits of MyoStock?

Firstly, it features HIDS technology to slow down myopia progression. Secondly, compared to the standard conventional lenses, it is thinner and lighter. It automatically comes with a blue filter, to provide relief when using digital devices, and an ‘Ultra-Super Hydrophobic’ coating, to allow ease of cleaning. Thirdly, it is one of the most cost-friendly myopia management lenses in the market.

What is MyoStock?

MyoStock is a lens design that uses Hexagonal Implication Defocus Segments (HIDS) technology to slow down myopia progression. The lens is made up of a central viewing zone which provides clear and comfortable vision. Surrounding the central viewing zone are micro-hexagon segments that contain HIDS technology, which aims to decrease the rate of myopia progression.

How will I know if my child will benefit from a myopia management lens?

It is best if the child is seen by an optometrist to evaluate their vision and eye health. If the child is diagnosed with myopia, the optometrist will go through the recommended management regime. To find out your closest optometry practice that offers CR lenses, visit our ‘store finder’.

What makes MyoME different?

MyoME is a lens that aims to slow down myopia progression. It is made up of a central viewing zone which provides clear and sharp vision. The sides of the lenses feature a treatment zone. On the bottom of the lens, it features a reading correction to help relax the eyes when performing near-tasks.

Why is myopia management important?

The overall benefits of myopia management are the decreased risk of eye health complications and vision impairment. Studies have shown that myopia is associated with a higher likelihood of developing eye diseases such as retinal detachment, macular degeneration and, cataracts.

Who is a good SHAW Lens candidate?

SHAW lens is beneficial for individuals who experience an image size difference between the two eyes because of their prescription or eye condition. Given the differing images perceived by each eye, it may be difficult for the brain to fuse the two images. As a result, patients may experience symptoms such as headaches, eye strain, and double vision, especially in their conventional glasses. To relieve these symptoms, SHAW Lens aims to match the image sizes by adjusting the lens parameters, offering comfortable binocular vision.

What makes SHAW Lens different?

SHAW Lens is different as it takes into consideration how both eyes work together as a team. It takes into account factors such as frame dimensions, positioning of the frame, binocular vision status of the user and, optics of the lens. By taking these factors into account, SHAW Lens reduces or eliminates distortions, resulting in clear and comfortable binocular vision.

How do I find an authorised Avulux provider?

Authorised Avulux providers can be found in the “store finder”.

How does the Avulux lens work?

Studies have found that blue, amber, and red wavelengths of light incite and worsen migraine attacks. On the other hand, green wavelengths of light reduce headache pain intensity associated with migraine. - Avulux lens precisely filters the blue, amber and, red wavelengths of light and allows a narrow band of green soothing light through.

What is Avulux?

Avulux is the world’s first and only clinically proven lens for people with migraine and light sensitivity. - Avulux was developed using 8 years of research and has undergone multiple clinical trials.

Is Satin+ tested regularly?

At CR Labs, we pride ourselves on the quality of our anti-reflective coatings. CR Labs is the only manufacturer to have a full-scope anti-reflective quality testing facility based in Australia. We frequently examine our Satin+ coating by performing tests like the extreme weathering test, boil test, steel wool test, and droplet test.

What is Satin+?

Satin+ is the most advanced lens coating available, made in Australia and developed by Australians. It is highly hydrophobic, resistant to abrasions, offers 100% UV protection, and withstands one of the harshest and most hostile environments in the world.

Can I get a tradie lens if I’m not a tradie?

Although designed for users in the trade industry, it can be prescribed to any user needing a lens that offers a near correction at the top and bottom part of the lens. An example includes a chef who may need to read the dockets hanging on the docket rail, while reading a recipe book.

What is a tradie lens?

A tradie lens is designed for users with occupations where the eyes need to focus on nearby objects on the top and bottom part of their visual field. As well as its standard progressive lens configuration, the tradie lens offers an extra segment for near vision correction at the top of the lens.

Is the ‘Kids Design’ only limited to children?

Although intended for children, the ‘Kids Design’ can be recommended for adults who have active lifestyles tend to move their heads when following objects at varying distances.

What makes the Kids Design different?

The design takes into consideration the child’s dynamic movements. Compared to adults, children are more active and tend to move their heads to explore the world around them. The Australis Kids design considers these behaviours and provides an ergonomic progressive lens that meets the child’s visual demands and active lifestyle.

What is the Kids Design?

The Kids Design is a progressive lens design, tailored for children. When a child requires both a distance and reading correction, traditionally, bifocal lenses and adult-focused lenses are prescribed. However, the Kids Design is unique as it was formed through extensive research and user testing, providing a solution specifically crafted for young wearers.

What is the difference between the VR lens and the VR office lens?

The VR lens uses VR technology to create a progressive lens for everyday wear, including distance, computer and, reading correction. On the other hand, the VR office forms a lens that includes a computer and reading correction.

What is the VR office lens?

The VR office lens integrates Virtual Reality (VR) technology to form a personalised lens for each individual. The VR headset unit simulates the user’s office environment and measures synchronised head and eye movements, while they are engaged in computer work and reading. The data collected is used to design a customised lens for the user’s visual needs at the office.

What are the benefits of the VR lens?

Firstly, the lens is customised for the user. Just like tailored clothes, the VR lens is personalised to the individual. On the other hand, standard progressive lenses require users to adjust to the inherent design. - Secondly, the lens features the most innovative and advanced technology, allowing fast and seamless adaptation. - Thirdly, the lens is available in a number of materials and coatings.

What is the VR lens?

The VR lens uses Virtual Reality (VR) technology to create a progressive lens, tailored for the user. It uses a VR headset unit to examine how the eyes and head move together, to track a target at varying distances - far, intermediate and, near. The information creates a personalised lens, specifically for the user.